prometric Login — Access Your Account Quickly and Securely
Logging in to your prometric account is straightforward from any device — mobile or computer. This page has step-by-step instructions, what to do if you forget your password, useful tips to keep your account secure, and solutions to common issues.
How to log in on mobile step by step
Most Bangladeshi users access prometric on a smartphone. Follow the steps below to log in without any trouble.
Open your browser
Go directly to prometriclogin.cam from Chrome or Safari. Bookmarking it will make things easier next time.
Find the login button
The "Login" option is at the top right of the page. Tap on it.
Enter your details
Type your username or mobile number and your password correctly. Keep in mind that uppercase and lowercase letters are treated differently.
Verify the OTP
If required, enter the OTP sent to your registered number. You will then be taken straight to your dashboard.
How to log in from a computer
Logging in from a desktop or laptop is even simpler. Open prometriclogin.cam in any modern browser (Chrome, Firefox, Edge). Click "Login" at the top of the page and a form will appear.
- In the Username field, enter your registered username or email.
- In the Password field, enter your password — you can click the show-password icon to check it.
- Ticking the Remember Me box will keep you logged in automatically next time — only do this on your own device.
- If two-step verification is enabled, confirm your login by entering the OTP.
After logging in you can go straight to your favourite game. If it is your first time, browse all the categories available on prometric Casino.
What to do if you forget your password or username
If you cannot remember your password, there is no need to worry — prometric has a reset option.
Password Reset
On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number and a verification code will be sent to you. Use that code to set a new password.
- The OTP code sent to your number is generally valid for 5 minutes.
- Make your new password include uppercase letters, lowercase letters, and numbers.
- Right after resetting, test logging in with the new password.
If you cannot remember your username
Your username is usually included in the welcome email sent at the time of registration. Look for that email. If you cannot find it, contact support in Bengali via 24/7 live chat — they will verify your account and help you recover your username.
For future convenience, keep a note of your username somewhere safe, or use a password manager. For more detailed guidance, read the FAQ.
Tips to keep your prometric account secure
Your account holds money and personal information, so staying aware of security matters. Following the advice below significantly reduces the risk of unauthorised access to your account.
Strong password
Use a password of at least 12 characters that includes uppercase letters, lowercase letters, numbers, and special characters. Do not use your date of birth or simple words.
Keep OTP verification on
With two-step verification (OTP) enabled, even if your password is leaked, no one can get into your account. A code will be sent to your mobile on every login.
Recognising fake sites
Watch out for fake sites that look like prometriclogin.cam. Always check the address bar — a spelling mistake could mean it is a phishing site.
Do not share payment details
prometric will never ask for your password or bKash PIN by email or chat. If anyone does, it is a scam.
Common login problems and solutions
Login can sometimes get stuck for a few reasons. Most issues can be resolved on your own.
Showing "Wrong Password"
Check whether Caps Lock is on. If you copied and pasted the password, there may be a space before or after it — delete it and try again.
Account temporarily locked
Entering the wrong password multiple times will lock the account for a short period. Wait a moment and try again.
Page not loading
Check your internet connection. Clear your browser cache or try a different browser.
OTP not arriving
Check that the number is correct. There can sometimes be a network delay — wait 2–3 minutes and resend.
Still having problems?
If none of the above steps work, contact prometric's 24/7 live chat support in Bengali. The support team will verify your account promptly and resolve the issue. You can also reach out by email.
Using the prometric App often makes logging in even easier. To learn more about the app, visit the prometric App page.
Start playing on prometric after logging in
On your first deposit, you will receive a 150% bonus of up to ৳15,000 (the bonus amount must be wagered 20 times). The minimum deposit is just ৳100 — payments can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests are generally processed within 1 hour, with a minimum withdrawal of ৳500. You can also earn weekly cashback by joining the VIP programme.
Login on the prometric App
The prometric app is available on both Android and iOS, accessible through official channels. Once you log in on the app, you can also get in quickly afterwards using biometrics (fingerprint or face unlock) — no need to type your password every time.
Keeping app notifications on will alert you to login activity — you will be notified immediately if someone tries to log in from another device. To learn more about the app, see the prometric APK page.
After logging in you can go directly to all sections including slots, live casino, and cricket betting. For example, in the slots section you can play games from various providers including PG Soft and Pragmatic Play.